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Consumer ServicesVoice AITelephonySQL agent

PetCare Voice Agent

Every call answered. Appointments booked, day and night.

A natural sounding voice agent that answers the phone for a UAE pet grooming business. It handles bookings from start to finish across groomers, services and locations, with a live operations dashboard.

Pet grooming voice agent dashboard
The challenge

Missed calls meant missed bookings. Staff were busy grooming, not answering phones, and customers expected instant answers about availability, prices and locations.

What we built
01

Conversational voice agent

Natural phone conversations over telephony and WebSockets.

02

Booking from start to finish

Checks groomer availability, services and prices, then books the slot.

03

SQL agent & memory

Live answers from the business database, with memory of the conversation.

04

Operations dashboard

Calls, appointments, groomers, services, locations and system health in one view.

Impact
98.6%
of calls resolved by the agent
24/7
availability, with no missed calls
Staff focused on grooming, not phones
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